Privacy Policy

MŌNŌ Dahlia Productions respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store and disclose information when you visit our website, contact us or engage with our services.

1. Who We Are

MŌNŌ Dahlia Productions is an independent creative production studio based in Malaysia.

For questions regarding this Privacy Policy or the handling of your personal information, please contact:

MŌNŌ Dahlia Productions
Email: info@monodahlia.productions
Location: Kuala Lumpur, Malaysia

2. Information We May Collect

We may collect personal information that you voluntarily provide when you:

contact us through the website;
send us an email;
enquire about a project or collaboration;
subscribe to updates, where available; or
otherwise communicate with us.

This information may include:

your name;
email address;
telephone number;
company or organisation;
project details;
correspondence and enquiries; and
any other information you choose to provide.

We may also collect limited technical information automatically when you use the website, such as:

IP address;
browser and device type;
pages visited;
referring website;
date and time of access; and
general website usage information.

Under Malaysia’s PDPA, personal data can include information such as names, addresses, email addresses, photographs and other information capable of identifying a living individual.

3. How We Use Your Information

We may use your information to:

respond to enquiries;
discuss potential projects or collaborations;
provide requested services;
prepare proposals, quotations or agreements;
manage our professional relationship with you;
operate, maintain and improve the website;
understand how visitors use the website;
protect the website from misuse or security threats;
comply with legal and regulatory requirements; and
maintain appropriate business records.

We will not use your personal information for purposes that are unrelated to those described in this policy unless permitted by law or communicated to you.

4. Legal Basis and Consent

Where required, we process personal information with your consent or because it is reasonably necessary to respond to your enquiry, provide services, perform an agreement or comply with legal obligations.

By voluntarily submitting information through the website or contacting us directly, you acknowledge that your information may be processed for the purposes described in this Privacy Policy.

You may withdraw your consent by contacting us. Withdrawal will not affect processing that took place before your request was received.

5. Disclosure of Information

We do not sell or rent personal information.

We may disclose information to trusted service providers that assist us with areas such as:

website hosting;
email and communications;
cloud storage;
website analytics;
information technology support;
payment or accounting services; and
professional or legal advice.

These parties may only receive information reasonably necessary to provide their services.

We may also disclose information where required by law, regulation, court order or a lawful request from a public authority.

6. Third-Party Platforms and Embedded Content

Our website may include links to or embedded content from third-party platforms, including YouTube, Instagram, Vimeo or other creative and social media services.

These platforms may collect information about your interaction with their content, use cookies or apply their own privacy policies. MŌNŌ Dahlia Productions does not control how third-party platforms process information.

Visitors should review the privacy policies of those platforms before interacting with embedded content or external links.

7. Cookies and Analytics

The website may use cookies or similar technologies to support basic functionality, remember preferences, measure website traffic and understand how visitors interact with the site.

You may control or disable cookies through your browser settings. Some parts of the website may not function as intended when cookies are disabled.

Where third-party analytics services are used, information may be processed according to the provider’s own privacy terms.

8. International Data Transfers

Some service providers used to operate the website may store or process information outside Malaysia.

Where personal information is transferred internationally, we will take reasonable steps to ensure that it is handled with appropriate safeguards and for the purposes described in this policy.

Malaysia’s current guidance states that privacy notices should identify the classes of third parties receiving information and the purpose of relevant cross-border transfers.

9. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no website, email service or internet transmission can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

respond to enquiries;
complete a project or professional engagement;
maintain business and financial records;
resolve disputes;
enforce agreements; and
comply with legal obligations.

Information that is no longer required will be deleted, anonymised or securely disposed of where reasonably practicable.

11. Your Rights

Subject to applicable law, you may request to:

confirm whether we hold or process your personal information;
access the information we hold about you;
correct inaccurate or incomplete information;
withdraw consent;
object to certain direct-marketing activities; or
request that processing which may cause damage or distress be stopped.

These reflect rights recognised under Malaysia’s Personal Data Protection framework.

To make a request, contact us at [insert business email address]. We may need to verify your identity before completing the request.

12. Children’s Privacy

Our website and services are not intentionally directed towards children.

We do not knowingly collect personal information from children without appropriate authorisation. Where such information is submitted in connection with a legitimate production or creative project, it will be handled with additional care and appropriate consent.

13. External Links

The website may contain links to external websites operated by other organisations.

We are not responsible for the privacy practices, security or content of external websites. Visiting those websites is subject to their own terms and privacy policies.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes to our website, services, technologies or legal obligations.

The latest version will be published on this page together with the date of the most recent update.

15. Contact Us

Questions, requests or concerns regarding this Privacy Policy may be sent to: